* Why did not receive all the items I paid for?
* The items that are out of stock at the time of packing will not be delivered. This will be a runtime issue, as the grocery stores are retail and the stock keeps moving. The undelivered items will be refunded within 24 hours of the delivery completion.
* What Areas are you serving?
We do delivery in Dublin personally. We are partner with Courier Service to deliver our orders Across Ireland, Northern Ireland, Germany, France, Belgium, Netherlands and Luxembourg.
* How can I pay for my order?
We are supporting all Credit Card and Debit Card.
* How can I place Corporate Order?
Please contact our support team on 0857320101 or 0874149603 for any Corporate Orders to organise Delivery.
* What is the minimum order value?
There is no minimum order value.
* What if I have reschedule or cancel my order?
If you have to cancel your order during the shopping or delivery process, your order total will be refunded after deducting processing charge. If you are unreachable at the time of delivery, we may cancel your order on your behalf and charge processing charge and will refund remaining amount if paid by credit card.
* When will I receive my refund in case any refund is there?
Refunds may typically take up to 5-7 business days to process. In some cases your bank may adjust the original charge amount instead of displaying a separate refund.
* Will there be any price difference from the store?
Yes, there might be some price difference from the store due to some limitations. If you notice items that you believe the priced incorrectly or unfairly, please feel free to reach out to us directly. We reserve the right to cancel any items that are priced incorrectly due to error.
* Who is going to delivery?
Groceries will be delivered in Dublin and surrounded area by trained ShopG Delivery personnel. Out side Dublin Fastway Courier Service.
*Do you still have question?
We will be happy to take more questions, send your questions to Customer Care Team on Watts App +353874149603.
On all orders over €59.99
For exclusive discounts
and friendly service
